Fraser Health - Patient Care Quality Office

The Fraser Health Patient Care Quality Office helps address concerns about care received through Fraser Health services, including hospitals, clinics, and community health programs across the region. If you’ve experienced care that felt unclear, concerning, or didn’t meet expectations, you can contact them to have your situation reviewed. They can help look into what happened, provide explanations, and work with care teams to improve communication or resolve concerns. It’s a helpful step when you want your experience to be reviewed and better understood. If you’ve already contacted the PCQO and feel your concerns were not fully addressed, you can take the next step by contacting the Patient Care Quality Review Board. Website: patientcarequalityreviewboard.ca Phone: 1-866-952-2448 (Mon–Fri, 8:30am–4:30pm)