Browse Categories: Immigration & Language Support

Services for

Kinbrace Community Society

Immigration
Phone / Online Only
Kinbrace supports refugee claimants in Vancouver with transitional housing, legal navigation, and settlement support while they go through Canada's refugee system. Housing is accessed only through a referral from a partner agency such as BC211, ISSofBC, MOSAIC, or Options - Kinbrace does not accept self-referrals or keep a waiting list for housing. Call 604-255-9691 or email info@kinbrace.ca for other questions.

S.U.C.C.E.S. - United Chinese Community Enrichment Services Society

Organization · 2 services and programs
S.U.C.C.E.S.S. is a large multicultural social service agency in Metro Vancouver, with newcomer settlement services and a range of programs for seniors in Cantonese, Mandarin, and English. Senior-specific programs include Better at Home (help staying independent at home), adult day programs, assisted living residences, the Seniors Academy social program, and Simon K.Y. Lee Seniors Care Home. Each program has its own eligibility and cost. Call the head office at 604-684-1628 or visit 28 West Pender Street to find the right program.

Services & Programs (2)

Tonari Gumi Japanese Community Volunteers' Association

Organization · 5 services and programs
Tonari Gumi supports Japanese-speaking seniors and families in Metro Vancouver with culturally specific programs in English and Japanese. Services include Meals on Wheels with Japanese bento lunches, medical transportation for seniors 55 and older, help with pension, tax, and BC Housing paperwork, and separate English and Japanese caregiver support groups for people caring for someone with dementia. Medical transportation costs $55 for two hours plus parking, and needs an assessment interview and advance booking. Office hours are Monday to Friday, 10am to 4pm.

Services & Programs (5)

Multicultural Helping House Society

Organization · 2 services and programs
Nonprofit settlement agency in South Vancouver helping newcomers, permanent residents and citizens find employment, learn English, and connect with their community. Offers CELPIP and IELTS test preparation, immigration consulting, a social program for seniors 55 and older, a support program for women, and a free tax clinic. Services are free for eligible clients. Open Monday to Friday, 9am to 5pm, closed 12 to 1pm for lunch. Call ahead to confirm which programs you qualify for.

Services & Programs (2)

Immigration and Refugee Legal Clinic

Immigration

Kiwassa Neighbourhood House

Organization · 3 services and programs
Neighbourhood house in Hastings-Sunrise with staff who help connect residents to community resources and navigate a range of issues. Seniors programs include walking clubs, art groups, ESL classes and more. Also operates two subsidized housing buildings and can help people navigate that system. Drop in or call during office hours, Monday to Friday, 8:30am-4pm.

Services & Programs (3)

Lotus Light Charity Society (LLCS)

Organization · 3 services and programs
Multicultural charity in the Downtown Eastside offering free ESL classes, a seniors club with social activities, and a free income tax clinic for low-income residents, seniors, students and newcomers. Appointment required for the tax clinic. Also collects and distributes food, clothing and other donated goods through its Food Recovery Program. Services are offered in English, Cantonese and Mandarin, with interpretation available. Open Monday to Friday, 10:30am to 4pm.

Services & Programs (3)

MOSAIC Engage English Classes

English Classes
Location focused on English language learning and communication skills, offering classes for newcomers at all levels, including those not eligible for federally funded programs. Helps improve everyday communication, understanding services, and confidence navigating life in Canada. Services are available in person and by appointment, with additional support to connect learners to other MOSAIC programs if needed.

Mount Pleasant Neighbourhood House

Organization · 4 services and programs
Programs vary, call to confirm
Community-run neighbourhood house in Mount Pleasant with programs for all ages. Offers dedicated activities for older adults (55+) and a Caregivers Connect program for family caregivers, alongside childcare, youth, newcomer, literacy, and food security programs. Most activities are free or low-cost. Call or visit to find the current schedule for seniors programs.

Services & Programs (4)

South Granville Seniors Centre

Organization · 2 services and programs
A dedicated seniors centre offering a wide range of programs and services that support health, independence, and social connection for adults 55+. Provides low-cost meals, fitness classes (such as yoga, Tai Chi, and fall-prevention programs), educational workshops, and social activities to help seniors stay active and engaged. Also offers practical supports including information and referral services, help with government benefits and forms, digital literacy training, and access to basic health services like foot care, hair care, and massage therapy. The centre focuses on reducing isolation and helping seniors maintain well-being through a strong, community-based support network.

Services & Programs (2)

South Vancouver Neighbourhood House

Organization · 7 services and programs
Neighbourhood house in South Vancouver offering programs and support for seniors, in partnership with the South Vancouver Seniors Hub. Services include community lunches, social and wellness groups, ESL classes, caregiver and grief support groups, tech help, and Better at Home support such as light housekeeping, transportation, and grocery delivery for people 55 and older. Most programs require a free SVNH membership, and some services use a sliding scale (community lunch $7, ESL one-time fee $5). Call or visit to register. Staff are available in English, Cantonese, Mandarin, Punjabi, and Hindi.

Services & Programs (7)

WelcomeBC

Immigration
Phone / Online Only
Online hub run by the Province of British Columbia for people moving to or newly arrived in BC. Lists settlement programs and services, and offers the free Newcomers Guide in English and several other languages including French, Chinese, Punjabi, Spanish, Arabic, and Tagalog, with online translation available for many more. For help by phone, call Service BC at 1-800-663-7867, Monday to Friday 7:30am-5pm.

Chinese Benevolent Association of Vancouver

ImmigrationInterpreters
Historic Chinese Canadian community association in Vancouver’s Chinatown, established in 1906. Organizes the annual Chinatown Spring Festival Parade, Lunar New Year celebrations, and civic ceremonies, and connects Chinese community groups across the city. Contact by phone or email for information about events. The website does not list direct social services or set hours for individual visitors.

La Boussole Centre Communautaire Francophone

ImmigrationInterpreters
Community centre for French-speaking people in Metro Vancouver, including newcomers and anyone in a precarious situation. Staff help with housing search, employment support including computer and English classes, government and legal paperwork, and referrals to health and social services. Weekly food bags and hygiene items are given out Wednesdays at 1:30pm, with additional monthly food help for low-income members. Most services are in French. Email laboussole@lbv.ca or call to ask about eligibility and book an appointment.

Yarrow Society – Chinese Seniors Programs

Chinatown nonprofit for low-income Chinese-speaking seniors in Chinatown and Strathcona, with help in Cantonese, Mandarin and English. Its Nourishing Hearts program delivers frozen, culturally familiar meals to homebound seniors and hands out free tofu at the office and programs. Caseworkers help one-on-one with government forms, benefit applications and translation, and volunteers can go with seniors to medical appointments. Also runs a Chinese Seniors Hub with workshops and social activities. Call or email info@yarrowsociety.ca before visiting, as the outside door may be locked.

BC Francophone Immigration Program – Vancouver

ImmigrationInterpreters
Free settlement and integration support for French-speaking newcomers to Canada, run by Le Relais Francophone de la Colombie-Britannique (formerly branded as the BC Francophone Immigration Program). Eligibility is limited to certain newcomer groups not covered by federal settlement programs. Permanent residents already getting full federal settlement services may not qualify. Offers orientation, help with immigration paperwork, short-term crisis counselling, employment coaching, and English conversation groups. Based at the Maison de la Francophonie. Open Monday to Friday 8:30am to 4:30pm. Call ahead to check eligibility.

Immigrant Services Society of BC (ISSofBC) – Head Office

Organization · 2 services and programs
Appointment only
Main office of a large settlement agency helping newcomers with language, employment, and family sponsorship.

Services & Programs (2)

Immigration, Refugees and Citizenship Canada (IRCC)

Immigration
Appointment only
Federal government department that handles immigration, citizenship, passports, and permanent resident cards. Useful for seniors or caregivers renewing a PR Card, applying for citizenship, or replacing immigration documents. Visits to the Vancouver office are by appointment only. IRCC contacts applicants directly if an appointment is needed. Call the national helpline for most questions, or use the online application system.

MOSAIC - Main Office

Organization · 3 services and programs
Main service hub offering multilingual support to help newcomers understand and access government programs, healthcare, and community services. Provides one-on-one assistance with forms, benefits, and navigating systems, along with interpretation and translation services in many languages. Also offers settlement support, counselling programs, and specialized services for vulnerable populations, including seniors, refugees, and individuals needing help communicating with service providers.

Services & Programs (3)

Philippine Consulate General

Immigration
The Philippine Consulate General provides consular services for Filipino nationals, including passports, dual citizenship, civil registry, travel documents, visas, and police clearances, along with cultural events and community outreach. All services require an appointment, booked online at appointment.vancouverpcg.org. Open Monday to Friday, 9am-5pm, closed on Philippine and Canadian holidays.

Progressive Intercultural Community Services (PICS)

ImmigrationEnglish Classes
Nonprofit multicultural organization based in Surrey serving immigrants and refugees across Metro Vancouver, including seniors. Offers newcomer settlement support, English language classes, employment programs, free income tax clinics, housing help including assisted and independent living, and legal advocacy for workers. Programs and locations vary. Call the main office to find the right program for you.

Rainbow Refugee Association

Immigration
Peer support and practical help for LGBTQ+ people seeking refugee protection or resettlement in Canada, including seniors. Offers case navigation, referrals to immigration lawyers, help with refugee claims and private sponsorship, and peer-led support groups. Walk-in sessions run on set days each month, listed in the hours above. Services are free. Contact by email to connect with a program.

Vancouver Community College – ESL Programs

English Classes
Hours varyby term (call to confirm class schedule)
Free adult English language classes at Vancouver Community College, Downtown campus, for immigrants and newcomers, including English as a Second Language Pathways and government-funded LINC classes for permanent residents and protected persons. ESL Pathways courses are tuition-free, though a small application and student fee applies. LINC classes are free for eligible newcomers. An assessment places students at the right level. Call 604-871-7000 to ask about assessment and registration.

Le Centre Culturel Francophone de Vancouver

Interpreters
Francophone cultural centre offering French classes at all levels, a French-language library, and cultural events for French speakers and learners in Metro Vancouver. Hosts concerts, theatre, literary and philosophy cafes, game nights, and an annual summer francophone festival. Welcoming to French-speaking seniors and newcomers. Some activities need membership or a fee, others are free. Call or check the website for the current schedule.

DIVERSEcity Community Resources Society

ImmigrationEnglish Classes
Settlement and newcomer support for immigrants and refugees, based in Surrey and reachable by phone from across Metro Vancouver. Offers help with government forms, referrals for English language classes, and connections to community services for newcomers of any age. Some senior-specific programs, such as Better at Home, are only available to Surrey residents. Free for eligible newcomers. Call to find out what applies to you.

English Language Training – LINC Program

English Classes
Phone / Online Only
Hours varyby provider (contact 2-1-1 or the delivering organization)
Free English classes for newcomers to Canada, known as LINC (Language Instruction for Newcomers to Canada) and funded by the federal government. Open only to permanent residents and protected persons. Other immigration statuses do not qualify. Classes run at settlement agencies across Vancouver, from basic literacy through advanced levels, and some locations offer childcare or transportation help. To join, contact a settlement agency directly or call 2-1-1 to be assessed and matched to a class.

Vancouver Japanese United Church

Interpreters
Hours varycall ahead
Call ahead for service times
Vancouver Japanese United Church is a Japanese-language Christian congregation in East Vancouver, holding weekly services in Japanese and a monthly bilingual, English and Japanese, service. Minister and volunteers from the church visit seniors in hospital and at Nikkei Senior Home, and hold prayer sessions with seniors by Zoom. Everyone is welcome regardless of faith background. Call ahead to confirm service times or to request a visit.