Browse Categories: Housing & Shelter

Services for

Seniors Services Society of BC

Finding HousingTenant Help
Helps adults age 60+ find and maintain safe, affordable housing. Housing specialists provide one-on-one assistance navigating subsidized housing, rental programs, and private market options, and can help seniors who are homeless or at risk of eviction. Services include housing search guidance, rent subsidy referrals, homelessness prevention programs, outreach support, and access to short-term temporary housing while permanent accommodation is secured. Seniors can contact the organization directly by phone to speak with housing staff and begin the intake process.

Assisted Living Registry – BC

Finding Housing
Phone / Online Only
Provincial registry of licensed assisted living residences in British Columbia, for seniors and families choosing a residence. Call to confirm a residence is registered, or to make a complaint about the health or safety of a resident, including suspected abuse or neglect. Free, toll-free phone service.

BC Housing

Organization · 3 services and programs
Provincial agency responsible for subsidized housing, supportive housing, rent supplements, and homelessness programs across British Columbia. BC Housing manages waitlists for many affordable housing programs and partners with non-profit housing providers.

Services & Programs (3)

Klahowya Tillicum Lalum Shelter

Shelters
Open 24 hours
Provides year-round, low-barrier, 24-hour emergency shelter for 100 homeless adults of all genders; accepts couples. Intake is 24 hours on a first-come, first-served basis. Services include meals, showers, laundry facilities, and supportive connections to community services. Harm reduction focus. Storage space is not available. Pets are allowed. No prescribed maximum stay. Wheelchair accessible. Funded by BC Housing and by City of Vancouver.

Residential Tenancy Branch (RTB)

Tenant Help
The Residential Tenancy Branch handles disputes between landlords and tenants in BC, such as rent increases, repairs, deposits and evictions. Call 604-660-1020 (Lower Mainland) or 1-800-665-8779 (elsewhere in BC), Monday to Friday 9am-4pm (11am-4pm on the last Wednesday of the month). Phone help is available in over 220 languages. You can apply for dispute resolution online, or visit the office in person at 400-5021 Kingsway, Burnaby.

Tenant Resource and Advisory Centre (TRAC)

Tenant Help
Phone / Online Only
Toll-free: 1-800-665-1185
Free tenancy legal education, information, and advocacy for renters in BC. Call the Tenant Infoline for help understanding tenant rights around evictions, repairs, rent increases, and deposits. The line only answers at specific times on different days, so check the hours before calling. Tenants facing a serious Residential Tenancy Branch hearing may qualify for hearing representation through TRAC's Housing Law Clinic. A free self-paced online course, Renting It Right, and plain-language fact sheets are also on the website.

Vancouver Rent Bank

Tenant Help
One-time, interest-free loan program for Vancouver residents facing eviction or utility disconnection because of a temporary financial crisis. Covers up to two months of overdue rent, utility arrears, or a security deposit and first months rent, with loan limits from $1,800 for a single person up to $3,000 for a family of three or more. Applicants must be 19 or older, live in Vancouver, meet low-income limits, and provide two pieces of ID and proof of tenancy. Apply online, call 604-566-9685, Mon-Fri 9am-5pm, or drop in Thursdays 10am-1pm at RayCam Community Centre, 920 East Hastings Street.

Legal Advocacy Program (LAP) – Seniors First BC

Tenant Help
Phone / Online Only

Downtown Eastside Women's Centre - Cordova Shelter

Shelters
Open 24 hours
Low-barrier, 24-hour emergency shelter for women (cisgender and transgender), non-binary, and Two-Spirit people in the Downtown Eastside. Provides overnight beds, meals, showers, laundry, and toiletries, plus access to housing workers, peer navigators, and sexual assault response coordinators. Call 604-742-4980 or 778-926-4580, or come in person to ask about bed availability.
For Women

Downtown Eastside Women's Centre - Hastings Shelter

Shelters
Open 24 hours
Women-focused emergency shelter in the DTES providing overnight beds, meals, and a safe, low-barrier environment with access to support services.
For Women

1660 Shelter

Shelters
Open 24 hours
Year-round, low-barrier emergency shelter in the Downtown Eastside, open around the clock. Operated by Lookout Housing and Health Society for adults of all genders. Provides meals, showers, personal hygiene supplies, first aid, and help connecting to other services. Intake is first-come, first-served.

Aboriginal Shelter

Shelters
Open nowDaily 3pm–10am · Curfew 11pm
Low-barrier emergency shelter for up to 55 men age 19 and over, including transgender men. Doors open at 3pm on a first-come, first-served basis, with an 11pm curfew. A hot dinner is served around 6:15pm and a sandwich or snack in the morning, plus hygiene supplies and small storage (up to 50 lbs, no carts or bikes). No violence, alcohol or drugs. Wheelchair accessible, and pets in kennels may be allowed case by case.

Access Pro Bono

Organization · 5 services and programs
Phone / Online Only
Free and low-cost legal help for people with low and modest incomes across BC, by phone, video and online. Start with the online triage form on the website, or call the intake line.

Services & Programs (5)

Al Mitchell Place

Shelters
DailyIntake 3pm · Curfew 11pm
A 24-hour emergency centre that provides 46 beds of temporary accommodation and support to men who have no other housing options. In addition to meals and shelter, staff address issues such as housing, finances, and treatment for addiction or mental/physical ailments, through crisis counselling, case planning, and referral or liaison services. Health-related services include medication management, wound care, home care through referral, and oxygen tank storage. Pets are welcome. Not wheelchair accessible.

Catholic Church Men's Hostel (Men's Shelter)

Shelters
Open nowDaily 4pm–8am · Intake 4pm–midnight · Curfew 10pm
Available to men 19+ only. A year-round emergency shelter providing overnight accommodation and support services for men experiencing homelessness. The shelter offers beds, meals, hygiene supplies, laundry access, clothing, and referrals to housing, health care, and social services. Guests may also access medication storage, recuperative care support, and other practical assistance while staying at the shelter.

Co-operative Housing Federation of BC (CHF BC)

Finding Housing
Provincial association for housing co-operatives in BC. Lists non-profit co-op housing across the province through an online search tool, offering stable, below-market rent. Also runs a program to help older co-op members stay in their homes.

Hornby Street Shelter

Shelters
Open 24 hours
Low-barrier shelter provides 52 beds for adults of all genders age 19 and older; accepts couples. Offers three meals a day, donated clothing, personal care items, laundry and shower facilities, and access to information about housing and other community services. Limited room for cart storage. Pets are allowed on a leash or in a cage. Partially wheelchair accessible; bathrooms and smoking areas require ability to manage a couple of steps. Intake is 24 hours a day, seven days a week.

Housing Law Clinic (TRAC)

Tenant Help
Phone / Online Only
Toll-free: 1-800-665-1185
Tenant Resource and Advisory Centre (TRAC) legal clinic for tenants across BC. Lawyers give free advice and sometimes representation for a judicial review of a Residential Tenancy Branch decision, responding to a landlord judicial review application, disputing an eviction notice, or a co-op membership termination. Legal advocates can also represent tenants at Residential Tenancy Branch hearings for serious, urgent, or systemic issues. Free. Call 604-255-3099, or 1-800-665-1185 and press 5, and leave a voicemail describing which situation applies - a callback is only given if you do.

Renting it Right

Tenant Help
Phone / Online Only
Free online learning platform that teaches BC tenants how to find rental housing, keep a problem-free tenancy, and resolve disputes with a landlord. Self-paced lessons with videos and quizzes. Sign up for a free account to track progress and earn a certificate, or browse without one. Offered with the Tenant Resource and Advisory Centre (TRAC) and funded by the Law Foundation of British Columbia.

Salvation Army Belkin House

Organization · 2 services and programs
Open 24 hoursIntake
In-person, must return by 11pm to keep bed
Emergency shelter in downtown Vancouver with separate floors for men (54 beds) and women (29 beds, with limited rooms for women with children under 13). Provides three meals a day, including bagged lunches and special diets when needed. Intake is in person, 24 hours a day. Residents must return by 11pm to keep their bed. Maximum stay is 30 days. Alcohol- and drug-free environment. Wheelchair accessible.

Services & Programs (2)

The Osborn

Shelters
Open 24 hours
Waitlist opens at noon, new intake from 5pm
Warming space: Nov-Mar when below -4C
24-hour, low-barrier shelter with 8 secure spaces for women and 52 co-ed spaces; couples are welcome. Three meals a day plus case planning to help guests move from homelessness into housing. On-site medical clinic space, a safe consumption area, and individual lockers for belongings, carts, and bikes. New intake starts at 5pm and the waitlist opens at noon. Wheelchair accessible; pets are accepted. An extra warming space opens November to March when the temperature drops below -4C.

Triage Emergency Shelter

Shelters
Open 24 hours
24-hour, low-barrier emergency shelter for adults with complex mental health or substance use needs, including people turned away elsewhere. Run by RainCity Housing using a harm-reduction approach, with 28 private, lockable rooms. Provides meals, drop-in support, and help building a longer-term treatment and housing plan, plus referrals to health and addiction services. Also offers harm reduction and safer sex supplies and a needle exchange. Accepts referrals from self, a doctor, social worker, police, or another agency, or just walk in. Wheelchair accessible; pets accepted.

Yukon Housing Centre – Shelter

Shelters
Open 24 hours
Intake after 4pm
24-hour, multi-service emergency shelter in Mount Pleasant for adults of all genders, with about 70 shelter beds. Provides meals, crisis counselling, case planning, and referrals for education, training, and employment. Intake is after 4pm. Small pets are allowed and the building is wheelchair accessible. Also runs an outreach team offering case management and support for people who need extra help staying housed in the community. A separate transitional housing program operates at the same site.

First United Church

Organization · 1 service or program
Community service hub in Vancouver's Downtown Eastside offering food, drop-in space, and other low-barrier support, open Monday to Friday 8am to 4pm. Breakfast is served at 8am and lunch at noon, with the drop-in space open until 3:45pm. Other programs include foot care, showers, legal advocacy, and tax clinics. The emergency shelter operates at a separate address, 467 Alexander St, call 604-839-6880 for shelter intake. For everything else call 604-681-8365.

Services & Programs (1)

The Kettle Society

Organization · 3 services and programs
Free, low-barrier help for adults living with mental illness, homelessness or poverty.

Services & Programs (3)

Downtown Eastside Women’s Centre - Powell Street Shelter

Shelters
Open nowDaily 2:30pm–9am
Low-barrier women’s emergency shelter offering overnight accommodation, meals, and access to support services for women experiencing homelessness or crisis.
For Women

Helping Spirit Lodge Society

Shelters
Phone / Online Only
Indigenous-led organization in Vancouver supporting women and children fleeing domestic violence, and other individuals and families experiencing homelessness. Runs the Spirit Lodge Transition House (emergency shelter, up to 30 days) and Spirit Way Transition House (transitional housing up to 18 months), plus street outreach and help finding permanent housing through Journey Home. Call 604-874-6629, Monday to Friday 8:30am-4:30pm, to ask about space or a program.
For Women

Powell Place Emergency Shelter for Women

Shelters
Open 24 hours
Provides year-round low-barrier, 24-hour emergency shelter for 52 self-identified women experiencing or at risk of homelessness. Women are supported in retaining their autonomy, regaining their independence, and building skills to move forward in life. Services include three meals per day, one-on-one support and advocacy, crisis intervention, referrals, housing search assistance, accompaniment to appointments, and access to harm reduction supplies. Referral accepted from self or other. Beds are available on a first come, first served basis. Does not accept pets. Not wheelchair accessible.
For Women

Springhouse Emergency Shelter

Shelters
Address Confidential
Open 24 hours
24-hour emergency shelter for women, including women-led families, run by The Bloom Group. Beds are first-come, first-served. Residents get meals, laundry, and one-on-one support finding permanent housing, plus help for children and youth and a family support specialist. Pets may be allowed case by case. Wheelchair accessible. Call the 24-hour intake line to check for space.
For Women

Vancouver Rape Relief and Women's Shelter

Shelters
Phone / Online Only
Open 24 hoursCrisis line
24-hour crisis line offering free, confidential emotional support, safety planning, and referrals to anyone affected by male violence, including sexual assault, domestic violence, and trafficking. Provides temporary shelter for about 30 days to women, with or without children, who are fleeing violence or at risk, including women without immigration status. No ID is required and there is no waitlist. Also helps women find longer-term housing through referrals, subsidy information, and search assistance. Call the crisis line first to access any of these services.
For Women

Vancouver Aboriginal Transformative Justice Services Society

Finding Housing
Indigenous-run nonprofit in Metro Vancouver offering culturally based alternatives to the mainstream criminal justice system, along with housing help and referrals to other community services. The Justice Program supports both people in conflict with the law and victims, aiming for healing and accountability. The Housing Program helps people find and keep housing. Call to connect with a program.
For Indigenous People

Anchor of Hope

Shelters
ClosedDaily 9pm–7am
No intake after 1am
Seasonal low-barrier overnight shelter run by Salvation Army Harbour Light, open nightly from October 1 to March 31 for adults of any gender experiencing homelessness. Provides a mat to sleep on (about 40 spaces, with a separate area for women), a sandwich and snack at intake, coffee and a bagged lunch in the morning, and basic first aid, information and referral. No alcohol or drug use is allowed on site and pets cannot be accommodated. Doors open at 9pm, intake ends at 1am, and everyone must leave by 7am.

Coast Mental Health – Street Outreach Program

Shelters
Outreach workers meet people who are homeless or at risk of homelessness where they are, on the street, in a shelter, or in a temporary place, in the Downtown South area of Vancouver. Helps with urgent needs like food, clothing, and emergency shelter, plus getting identification and applying for income assistance. Supports finding and keeping housing, including help with applications, move-in, and talking to landlords, with rent subsidies sometimes available. Also refers to health care, counselling, and addiction recovery services. Call 604-683-3787, Monday to Saturday 9am-4:45pm.

Downtown Eastside SRO Collaborative Society

Advocacy and support group for tenants of single-room occupancy hotels in the Downtown Eastside, including seniors and people with low incomes. Helps residents organize tenant committees and learn their rights, and pushes for safer buildings. Runs fire-safety and heat-preparedness programs. Contact by email.

First United Shelter Program

Shelters
Open 24 hours
Provides year-round, low-barrier, 24-hour emergency shelter for adults of any gender ages 19 and up, including those who have substance use and/or mental health issues. Provides 25 beds for men and 26 beds for women. Services include daily meals, showers, and toiletries. People under the influence may be admitted, but substance use is not allowed inside the building or on the property. Violence is not tolerated. In-out access is allowed 24 hours a day. Pets are permitted on a case-by-case basis. Shelter residents are assigned one locker for the duration of their stay. Health-related services include 21-hour access to bed rest (24 hours with a note from a doctor or nurse), home nursing through referral, and home care through referral. Facility is wheelchair accessible.

Gathering Place Community Centre

Organization · 2 services and programs
ClosedDaily 9am–8pm
Community centre and cafeteria in Downtown South for people on low income, people with disabilities, seniors, and others facing barriers. Offers recreation, fitness, arts and social programs, plus free laundry and shower facilities. The cafeteria serves breakfast (9am-11:15am, $2.25), lunch (11:30am-4:15pm, $2.75) and dinner (4:30pm-7pm, $3.50) daily. Annual membership is free and gives access to fitness, reading room and arts programs. Open 9am-8pm daily, walk in, no referral needed.

Services & Programs (2)

Habitat for Humanity Greater Vancouver – Home Repair

Home Repairs
Critical repairs program closed to new applications
Paid home repair service run by Habitat for Humanity Greater Vancouver, billed at an hourly rate with a $150 minimum job price. Standard repairs include plumbing, electrical, flooring, doors, windows, and decks. A separate critical repairs program offers financial assistance for qualifying low-income households, including seniors, but it is not currently accepting new applications. Call to ask about current availability.

Metson Shelter

Shelters
Open 24 hours
Intake Mon-Fri 11am-4pm
Low-barrier shelter providing 40 beds in dorm rooms for homeless adults of all genders age 19 and older. Services include meals and snacks, showers, and laundry facilities. Intake hours are 11am to 4pm Monday to Friday. The shelter is open around the clock, every day of the week. Pets are allowed on a leash or in a cage. Shopping carts can be accommodated. Partially accessible, as this is a bunk bed program with no one-on-one supports.

MPA – Homeless Outreach Program (HOP)

Shelters
Outreach for homeless members of MPA Society in Vancouver, meeting people on the street, in shelters or in temporary places. Workers help with urgent needs such as shelter, food and clothing, with getting ID and income assistance, and with finding housing, including applications, viewings and talking to landlords (rent subsidies may be available). Also refers people to health care, counselling, addiction recovery and culturally appropriate services. Clients must be MPA members and homeless. Runs Monday to Friday, 10am to 4pm.

New Fountain Shelter

Shelters
DailyClose 9am · Intake 7pm
Year-round, low-barrier overnight shelter (7pm to 9am) for 60 adults age 25 and over, all genders, with a separate space for women. Dinner and breakfast are served daily, and social, mental health and outreach workers help residents with housing, income assistance and medical supports. Offers storage lockers, medication storage, home nursing on site, by-donation clothing, and pets are allowed. Beds are first-come, first-served, the daily waitlist opens at 7am, and returning guests must arrive by 10pm to keep their bed. Wheelchair accessible.

Salvation Army Harbour Light

Organization · 3 services and programs
Open 24 hours
Three 24-hour emergency shelters for men, with meals, showers, laundry and nursing care.

Services & Programs (3)

Senior Citizens' Repair Service

Home Repairs
Provide low-cost minor house repairs, renovations and maintenance for seniors 55 years and over and for people with disabilities. Services include plumbing, carpentry, electrical work, gas fitting, painting, yard work and general handyman services. All services are guaranteed for 30 days. Offered by retired or semi-retired experienced tradespeople. Sponsored by the Plumbers and Pipefitters Union Local 170.

Temporary Walton Shelter

Shelters
Open nowDaily Office 3pm–7am · Guest hours 4pm–6am
Curfew 10pm
Low-barrier overnight shelter for 15 adults of all genders, with separate sleeping areas for men, women, and non-binary or gender non-conforming guests. Line-up starts at 4pm, with beds given out first-come, first-served by 7pm and last intake by 9pm. Provides breakfast, evening snacks, and dinner, plus information and referral to other services. Storage is very limited, so bring only what fits on or under a bed. Pets are allowed on a leash or in a carrier. A front step limits wheelchair access.

Union Gospel Mission

Organization · 2 services and programs
Open 24 hours
Reception
Free meals and an overnight shelter for men in the Downtown Eastside.

Services & Programs (2)

Vancouver Tenants Union (VTU)

Volunteer-run tenant union in Vancouver that organizes renters and advocates for tenant rights and affordable housing. The website has information on the rental system in BC, renter rights, and links to legal advocates and other tenant organizations. Offers practical and emotional support to tenants in a dispute with a landlord, though capacity for individual casework is limited. For formal legal help, contact TRAC. Reach the union through the website contact form or by joining as a member.

Christian Advocacy Society of Greater Vancouver

Shelters
Address Confidential
Network of crisis support programs for women in Metro Vancouver, run from a faith-based agency in Burnaby. Covers domestic abuse, sexual assault, and unplanned pregnancy, including a safe house and a maternity home. Peer counselling and in-person support are free of charge. Call the main office to be connected to the right program.
For Women

SisterShelter

Shelters
Address Confidential
Open nowDaily 6pm–9am
Low-barrier overnight shelter for women, including transgender women, run by Atira Women's Resource Society. Open nightly from 6pm to 9am with 16 bunk beds, hot meals, and snacks. Pets are allowed with some restrictions, but there is no storage for belongings. Partially wheelchair accessible for people who use walkers or canes.
For Women

Spirit Lodge Transition House – Domestic Violence Shelter

Shelters
Phone / Online Only
Open 24 hours
First-stage transition house for Indigenous women, with or without children, fleeing domestic violence or at risk of abuse. Provides a safe place to stay for up to 30 days, meals, clothing, counselling referrals, and help with housing applications and safety planning. Residents must be substance-free for 96 hours before admission, though people on documented substitution therapy may be accepted. No ID required and no cost. Wheelchair accessible. Call the 24/7 intake line to ask about space.
For Women

The Sisterhood

Shelters
Address Confidential
Open 24 hours
Curfew 10:30pm
Low-barrier shelter for all self-identified women, including transgender women, run by Atira Women's Resource Society. Up to 21 beds, three meals a day, snacks, and an on-site safe injection space. Free laundry is available next door. Limited storage for belongings and no cart storage. Pets are accepted with some restrictions. Open 24/7 and wheelchair accessible.
For Women

Grandview Calvary Baptist Church – Extreme Weather Shelter

Shelters
Seasonal, roughly mid-Oct to late May (exact nights vary, call 2-1-1 or 604-255-1411 to check)
Seasonal overnight shelter hosted at Grandview Calvary Baptist Church, run with BC Housing funding as part of the city’s extreme weather response network. Offers adults of any gender a free, low-barrier place to sleep overnight with meals, per the City of Vancouver’s shelter list. Call 2-1-1 or the church at 604-255-1411 to confirm it is open on a given night, since exact hours and nights vary.

Vineyard Church – Extreme Weather Shelter

Shelters
Hours varycall ahead
Extreme weather alert nights only, call 2-1-1 to check
Overnight Extreme Weather Response (EWR) shelter run by Vineyard Church, opening only on nights the City or BC Housing calls an extreme weather alert, from November 1 to April 15. Offers a free, low-barrier place to sleep with meals, no referral needed, per the City of Vancouver’s shelter list. Call 2-1-1, or the church directly, on a cold or stormy night to find out whether it is open, it is not available any other time.